Complaints procedure

Our Complaints Procedure

Our complaints procedure in respect of any legal work we carry out on your behalf is stated in our Terms of Business letter to you. If you are not a client of the firm, you should write to us at Skypark 1, 8 Elliot Place, Glasgow, G3 8EP.

If you are unsatisfied with the manner in which we have dealt with any complaint relating to your personal data, you are entitled to ask the Information Commissioner to investigate. You will find information on how to raise a concern with the Information Commissioner on their website by clicking this link: https://ico.org.uk/make-a-complaint/

If you do not have internet access, you can call the Information Commissioner by telephoning 0303 123 1113.